Delhi-bound Air India passengers left in lurch, as pilots quit to fly

As Twitter post circulated in the social media, Air India responded saying their team is ‘trying its best’ to minimise the inconvenience of the passengers

Air India fined

Jaipur: Pilots of the Delhi-bound Air India flight from London refused to fly to on Sunday to Delhi after it made an emergency landing at Jaipur airport due to bad weather. There were around 350 passengers on board. The passengers were, however, left high and dry for about three hours, eventually leading them to make alternate arrangements to reach Delhi.

Reports said that the AI-112 flight was scheduled to reach Delhi at 4 am on Sunday but had to be diverted to Jaipur owing to bad weather condition above the airspace of Delhi. Airports Authority of India (AAI) officials claimed that the pilots refused to resume the journey and take it to Delhi even after receiving the flight clearance, claiming that their duty hour is over.

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Taking to twitter, of the passengers, named Adit, share the ordeal of passengers owing to behaviour of the airline staff. He claimed that the passengers were ‘not assisted with any recourse to reaching their final destinations’. He complained about the lack of assistance by the airline or from the airport authorities.

As the twitter post circulated in the social media, Air India responded saying their team is ‘trying its best’ to minimise the inconvenience of the passengers. “Please stop with the false promises!” Adit responded to the tweet.

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The staff at the Jaipur Airport have been absolutely inept and incorrigible to provide us with any assistance. The solution they have provided for all passengers to travel by coach to Delhi is absolutely damnable and ludicrous,” he said.

An Air India spokesperson said the airlines ‘regretted’ the inconvenience caused to passengers. In a statement, the Tata Group-owned company said, “The crew were constrained by the FDTL (Flight Duty Time Limitations) regulations to operate a flight to Delhi soon after the diversion to Jaipur. A fresh set of crew were subsequently arranged to fly the guests to Delhi at the earliest possible opportunity…the actions taken in this case are purely in the interest of the safety of our guests and crew.”

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